What should I do if my trip gets cancelled or changed by an airline, hotel, or other travel provider?

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What should I do if my trip gets cancelled or changed by an airline, hotel, or other travel provider?

Get in touch with your travel agent. They can help sort things out with the provider and explain your options. ASATA can’t change supplier policies, but our members are expected to support their clients.

Travel Member

This membership is for Travel Agents, Travel Advisors, Travel Management Companies and Tour Operators, whos core business is to sell travel experiences, including flights, accommodation, and tours, directly to individual travellers, businesses, or other travel professionals.

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Partner Member

This membership is designed for travel suppliers such as airlines, hotels, car rental companies, cruise lines, and travel insurance providers who offer their products and services directly to travellers or through travel consultancies.

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